Question 1

HOW DO I BOOK ONLINE?

Accepted Answer

Scan to the QR code or click the link found on your brochure (Learn More or Book Online), or search for your trip on the Corporate Travel website using the search bar and click ‘BOOK NOW’.

Create an account or use your existing username and password.

Confirm that the trip code and group code in the link match those supplied for the tour.

Provide passenger information details for yourself, another traveler, or multiple members of your travel party.

Select tour options (and Travel Protection) if applicable.

Review payments and provide payment method.

Carefully read through the Terms and Conditions and check the box to acknowledge your agreement.

Click ‘Confirm Payment’ to finalize your booking.

Once you have completed your booking, you will receive a confirmation email.

Question 2

WHAT ROOMING OPTIONS ARE AVAILABLE?

Accepted Answer

Rooming options vary depending on the tour.

Typically, domestic student tours offer single and double accommodations for adults and quad accommodations for students. In the event of an unequal number of travelers, some students may be accommodated in a triple room.

Adult tours and international student tours offer single and double occupancy. Triple rooms may be available upon request. Please contact our team at 800.727.1999 to inquire about a triple room.

If you are registering on your own and do not have a roommate, you are responsible for the single occupancy rate.

Question 3

DO I NEED A VALID PASSPORT TO BOOK MY INTERNATIONAL TOUR?

Accepted Answer

You are welcome to book an international tour before securing your passport. A passport book is required; passport cards are only valid for tours to Mexico and Canada.

Please apply for (or renew) your passport as soon as possible after completing your online booking journey, as this is required for international travel, and passport processing can take many weeks to process. Your passport must be valid for six months following the return date of your international tour. If the expiration date of your passport is less than six months after your return date, TSA and the airlines will refuse boarding.

U.S. Citizens: Please consult the U.S. Department of State website (Click Here) for current information on the passport application and renewal process. Generally, U.S. passports take an average of 4-6 weeks to process.

Non-U.S. Citizens or Foreign Passport Holders: Please contact the nearest consulate for each country you will visit (including airport connections) to verify whether you’ll need a travel visa or other documentation to enter. Requirements may vary by country.

Question 4

WHEN WILL I KNOW INFORMATION ABOUT MY HOTEL?

Accepted Answer

The name of your hotel and other relevant information will be shared via email approximately 90 days before your departure.

More details about your tour will be included in the tour itinerary of your final document packet. These packets will be presented to you by email or USPS approximately 2 weeks before your tour.

Question 5

DO I HAVE TO PAY FOR THE FULL COST OF MY TOUR WHEN I REGISTER?

Accepted Answer

Payment requirements will vary depending on the tour and the date on which you register. Most of our tours have a unique payment schedule, which includes several installments due at different times in order to help passengers space payments and plan accordingly. On rare occasion certain tours require full payment at the time of booking, however guests who enroll on a tour within 90 days of departure may be required to pay in full because they have passed previous payment due dates.

You may reference your tour-specific payment schedule at the time of booking or by visiting your online account.

Question 6

DO YOU OFFER ANY DISCOUNTS?

Accepted Answer

Discount opportunities vary depending on the tour. Certain tours offer incentives for early registration. A cost reduction may also be available for those who make their payments using a check. If a unique promotional discount is being offered for a specific tour, the related promo code will be required by our reservation system at the time of booking.

Question 7

WILL I RECEIVE A REMINDER WHEN FUTURE PAYMENTS ARE DUE?

Accepted Answer

Yes, our online reservation system will send an email reminder two weeks prior to your payment due date.

Question 8

HOW DOES ETIAS AFFECT MY TOUR?

Accepted Answer

ETIAS is a forthcoming travel authorization US citizens will need to complete before entering continental Europe. At present this requirement has not been implemented.

Once implemented, the application will be online and is expected to cost 7 euros. The majority of applicants will receive their approval within minutes, and it will be valid for three years or until the travel document used in the application expires, whichever comes first.

Corporate Travel will not handle clients’ applications, but we will send an email communication with instructions if ETIAS is applicable for your tour.  For more information, please visit the EU’s website.

Question 9

WHAT DO I NEED TO KNOW ABOUT INTERNATIONAL CUSTOMS?

Accepted Answer

Different countries will have different regulations regarding what can and cannot be carried into their borders. Please visit the State Department's website for detailed information about your destination.

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