CANCELLING A TOUR
Frequently Asked Questions
Please reference your tour’s Cancellation Policy to see whether we can offer you a refund at this time!
- Occasionally a tour may cancel due to a lack of participation (ie: not enough travelers registered to operate). In these cases:
- Passengers are reimbursed for any installments made towards their tour, such as their initial deposit or additional scheduled payments.
- If you opted to purchase travel protection through our partner, Travel Insured, we will also request a refund of your travel protection premium on your behalf.
- CTS is unable to refund travelers for any arrangements made outside of their tour package (ie: land only airfare or personal travel). For this reason, we strongly recommend waiting to make independent arrangements until you are notified that the tour will operate.
In the extremely rare case where a featured travel leader cannot travel due to extenuating circumstances, we will do our best to secure a suitable replacement. Travelers will still be expected to travel as planned.
Although this is a highly unusual, we would recommend Travel Insured’s Cancel For Any Reason Plan for those who wish to have additional securities against unlikely scenarios.
Still have questions about booking a tour?
We are more than happy to take your call!
Classic Performance Tours, please call 866.466.2202
International Tours, please call 866.468.1420
Educational & Domestic Tours, please call 866.550.1081
Cruise Tours, please call 866.558.1081