Theme Cruise Logistics Coordinator

Summary:   

The main responsibility of the Theme Cruise Logistics Coordinator will include complete planning, preparation, and execution of all travel planning and logistics for musicians, support staff, other performance artists, and VIP guests of our full-ship theme cruise charters.  This full-time position interfaces with artists, musicians, entertainers, authors, religious organizations, sports teams, chefs and restaurateurs, etc. to ensure that their travel plans are flawlessly prepared and executed to maximize their ability to provide cultural experiences for paying guest throughout the cruise.  Examples of Corporate Travel’s present and past relationships include Grand Ole Opry of Nashville, TN, Time Life Music’s Malt Shop Memories Cruise, Flower Power Cruise, Rock and Romance Cruise, Soul Train Cruise, Country Cruise, and Southern Rock Cruise, culinary cruises with celebrity chefs, and faith-based cruises.  Advance duties include arranging air travel, land transfers, and pre-night and post-night hotel accommodations.  Onsite executive duties include greeting artists for pre-night stays, working with ship staff for early and late embarkation and disembarkation, and managing all hospitality needs for artists and staff throughout the cruise

Essential Duties & Responsibilities for all artists, support staff and traveling companions:

  • Create and conduct all communication of vital information
  • Secure and convey all bookings for air fare, land transfers, and hotel accommodations
  • Solicit and pursue key data (passport info, personal addresses, etc.), including Personally Identifiable Information (SSNs, etc.)
  • Liaise with Partner / Client Star Vista Live to acquire key information concerning scheduling and other necessary information to be conveyed to artists
  • Create and routinely update manifests (rosters)
  • Utilize software to inventory and assign cabins
  • Manage exigent needs of all artists onboard concerning pre-cruise, onboard experience, and post-cruise
  • Utilize software to handle basic accounting (cruise line fees, initial and final deposits for cabin costs, etc.)
  • Manage flight reservations for all CTS staff attending and supporting all group cruises (approx. 20 colleagues per cruise)

Requirements:                                                                                                       

  • Experience and/or willingness to learn necessary skills for booking airline tickets using Global Distribution System (Worldspan)
  • Ability to work occasional “off schedule” assignments (evenings and weekends)
  • Ability to travel a minimum of 6 weeks per year (to attend cruises)
  • Robust organizational skills with high level of detail
  • Can-do, positive attitude toward circumventing roadblocks (“drive for results”)
  • High level of customer service and proven patience to work in an environment of frequent change
  • Ability to retain composure under pressure and be extremely flexible.
  • Above average Microsoft Excel capabilities
  • Superior written and oral communication
  • High degree of integrity and ability to handle sensitive information.

Compensation and Benefits:

  • Competitive salary
  • Eligibility for optional contributory health insurance plan through Blue Care Network
  • Eligibility for optional contributory dental and vision insurance
  • Eligibility for company-paid short term disability and long term disability plans
  • Eligibility for annual profit share bonus
  • 401(k) plan with annual discretionary contribution made by the Company
  • Eligibility for membership of IATA, an organization providing Travel Agents significant discounts on travel expenses

Resources Provided:

  • Laptop Computer
  • Phone and voice mail
  • In-office work station
  • Access to established relationships with cruise lines, travel consortia, tour operators, and experienced and helpful colleagues in the office from every major aspect of the travel industry
0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *